FAQ

Frequently Asked Questions

NOVIRA supplies feed additives and animal nutrition solutions to international B2B buyers. Below are answers to common enquiry questions. Product specifications, pricing, lead times and documentation are confirmed for each order and destination market.

Who is NOVIRA?

NOVIRA is an overseas sales and supply-coordination team for feed additives and animal nutrition solutions. We work with qualified manufacturing and supply partners in China. We do not claim to own or operate a manufacturing facility.

What products do you supply?

We focus on feed additives for poultry, swine, ruminants and aquaculture. Typical categories include premixes, probiotic and yeast-related options, vitamin and mineral solutions, and feed-quality support products. Final availability depends on the product and destination.

Who do you work with?

  • Feed distributors, importers and wholesalers
  • Feed mills
  • Poultry, livestock and aquaculture businesses

Can I request a sample?

Yes. Many products have a 1 kg sample priced at USD 6.90. Sample availability, freight and commercial terms for later bulk orders are confirmed before dispatch. Samples are for evaluation and do not automatically represent the specification or commercial terms of a later bulk order.

Browse samples: Sample Products.

How do I get a bulk quotation?

Submit a request on our B2B Inquiry / Request a Quote page, or contact us on WhatsApp at +86 159 3711 4010 or email info@noviradirect.com. Please include company, country, product interest, estimated quantity and packaging needs.

Do you support export packaging and documentation?

We discuss flexible packaging, labelling and export documentation needs during the enquiry. Requirements vary by product, quantity and destination market and are confirmed in the quotation or sales agreement.

Which markets do you serve?

We serve international B2B customers globally, with particular attention to markets such as Kenya and wider Africa, as well as other export destinations in Asia and beyond.

How are shipping and returns handled?

For 1 kg sample orders, current standard shipping rates are:

  • Africa: USD 18.00 per order
  • Asia: USD 12.00 per order
  • Other destinations: shown at checkout or confirmed by sales

See also: Sample Shipping Rates (Africa & Asia). Bulk / B2B shipping is quoted per order. Please review our Shipping policy and Return & Refund policy.

Contact

Email: info@noviradirect.com
WhatsApp: +86 159 3711 4010
Website: www.noviradirect.com